SHIPPING

How long will it take my order to arrive?

Orders can take up to 10 business days to process/ship as I do it all myself from home and sometimes life gets in the way. Thank you in advance for your patience! Depending on where you live, your order could take up to six weeks to arrive after shipping. I offer a shipping option with a tracking number to help you keep tabs on your parcel, too. 

What do I do if my order never arrived?

Please contact me and we can try to figure something out. Please note: it's your responsibility to enter your address correctly. If you don't enter your address correctly and the package is undeliverable, I will not send a replacement or issue a refund. It's also your responsibility to understand what a tracking number is and how to use it. I will not re-send items that are still en route as per the tracking number; you'll have to contact your local post office for help in that case. 

 

RETURNS & CANCELLATIONS 

My order is incorrect. 

Whoops -- I run this alone and sometimes I make mistakes. Please contact me and I'll make it right! 

Can I cancel my order? 

If I haven't shipped your order yet, you can cancel it by contacting me. 

Can I return my order? 

Yes you can. Here are the full terms for returns. Get in touch to start the return process by contacting me. 

 

OTHER

Will you be making a patch version of this sticker? Will you be restocking this item? Can we collaborate?

Maybe! Please contact me directly and let's talk. 

Do you do wholesale?

Yes! You can get in touch with me to order stock for your own shop. I don't have a minimum order for wholesale and my wholesale discount is 30%. 

Who are you?

You can read about Caroline, the designer/owner/witch behind Moon Of Retribvtion, here.