Shipping and Processing Times

Order Processing Time

Thank you so much for your support of my store. I try to keep my prices low, and in return I ask for your patience. I'm a one-person business and I make, assemble, and ship, everything I sell myself. Due to the number of orders I receive, my order processing time is 5-10 business days. You will receive a shipping confirmation email when I ship your order. Please remember to check your spam folder, too. If after 5 business days you have not received a shipping confirmation email, please feel free to email me. Please remember that business days do not include weekends and holidays, and that holidays differ from country to country. 

Shipping

Orders can take anywhere from less than 1 week to up to 6 weeks to arrive depending on your location and the efficiency of your local postal service. I ship orders once a week, every Monday. I ship the cheapest method possible to keep costs down for both of us. As a result I don't provide tracking numbers unless you contact me to arrange for a price quote. Thank you in advance for your understanding!

It's been six weeks and my order never arrived!

I'm so sorry to hear this! Please contact me and I'd be happy to send it once again, no charge to you. caroline@moonofretribvtion.com